In order to use the 1CRM Mobile iPhone app, you need the following:
- Your 1CRM System must be running at least release 7.8.8 or later
- Your 1CRM System must be either the Professional or Enterprise Edition – Startup and Startup+ do not work with the App.
Given you satisfy those two requirements then you log in to the App using your normal 1CRM URL – but be sure to prefix it with https:// – not just http://
However – this requires an SSL certificate be loaded on your 1CRM system. For 1CRM Cloud clients – this is not a problem – all Cloud systems have this. But if you are setup On Premise, it might not be the case.
If you are On Premise, and do not have an SSL Certificate, then you may want to connect the App using a non-SSL connection. If you do:
- Go to the Admin, System Settings screen in your normal browser-based 1CRM access, and in the Advanced panel check the option Enable Non-SSL API Calls.
- Enter the URL in the login screen of the App with just the http:// prefix, not https://
If you do not have 1CRM Professional/Enterprise and you’d like to test out 1CRM Mobile, you can login using a 30-day free trial, or through our Live Demo.
Enjoy 1CRM Mobile!